MOCK TASK: Tidewater Goods (made-up store)

CURRENT LISTING
Title: BOTTLE 32OZ BLUE NEW!!!
Description: good bottle keeps cold. buy now
Photo file names: IMG_2231.jpg, IMG_2232.jpg, IMG_2240.jpg (no alt text)

PRODUCT FACTS (from the owner)
- 32 oz (946 ml)
- Double-wall stainless steel
- Keeps drinks cold 24 hours, hot 12 hours
- Leakproof screw lid with carry loop
- Lid is dishwasher safe. Bottle is hand wash only
- Too wide for most car cup holders
- Colors: Harbor Blue, Sand, Black
- Price: $34

ORDER EMAILS
1) From: Leah Morgan <leah.m@example.com>
   Subject: Where is my order?
   Order #1082. Tracking hasn't moved in 5 days. I need it before a trip on Friday.

2) From: Victor Hale <vhale@example.com>
   Subject: Bottle leaked
   The bottle leaked in my bag and soaked my laptop sleeve. I want a refund. Order #1077.

3) From: Sofia Grant <sofia.g@example.com>
   Subject: Change color?
   I ordered Black 2 hours ago (#1090). Can I switch to Sand instead?

STORE POLICY
Refunds within 30 days for faulty items with a photo. Order changes possible until it ships (same day, 3pm cutoff).